{"id":95911,"date":"2019-08-30T15:38:16","date_gmt":"2019-08-30T07:38:16","guid":{"rendered":"https:\/\/www.drivereasy.com\/?post_type=help&#038;p=95911"},"modified":"2019-08-30T15:42:05","modified_gmt":"2019-08-30T07:42:05","slug":"failed-to-send-your-message","status":"publish","type":"help","link":"https:\/\/www.drivereasy.com\/help\/failed-to-send-your-message\/","title":{"rendered":"Failed to send your message"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"542\" height=\"262\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/08\/Failed-to-send-yoru-message-1.png\" alt=\"\" class=\"wp-image-95913\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/08\/Failed-to-send-yoru-message-1.png 542w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/08\/Failed-to-send-yoru-message-1-300x145.png 300w\" sizes=\"auto, (max-width: 542px) 100vw, 542px\" \/><\/figure>\n\n\n\n<p>The feedback feature in Driver Easy is based on Gmail services. If you&#8217;re seeing the error message above after you clicked the <strong>Submit<\/strong> button in Driver Easy feedback window, it suggests that the feedback message is blocked by Gmail.<\/p>\n\n\n\n<p>To avoid this error message, <strong>you should make sure the attachment does not include the following types of files:<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>.ade, .adp, .apk, .appx, .appxbundle, .bat, .cab, .chm, .cmd, .com, .cpl, .dll, .dmg, .exe, .hta, .ins, .isp, .iso, .jar, .js, .jse, .lib, .lnk, .mde, .msc, .msi, .msix, .msixbundle, .msp, .mst, .nsh, .pif, .scr, .sct, .shb, .sys, .vb, .vbe, .vbs, .vxd, .wsc, .wsf, .wsh<\/strong><\/pre>\n\n\n\n<div class=\"note info\"><span>If you&#8217;re sure the file is safe, you can\u00a0<a target=\"_blank\" rel=\"nofollow noopener noreferrer\" href=\"https:\/\/support.google.com\/drive\/answer\/2424368\" onclick=\"gtag('event', 'click', {'event_category': 'link', 'event_label': 'kbde-externalurl-', 'value': 1, 'non_interaction': true });\"><strong>upload the file to Google Drive<\/strong><\/a>.\u00a0Then\u00a0<a target=\"_blank\" rel=\"nofollow noopener noreferrer\" href=\"https:\/\/support.google.com\/mail\/answer\/2487407\" onclick=\"gtag('event', 'click', {'event_category': 'link', 'event_label': 'kbde-externalurl-', 'value': 1, 'non_interaction': true });\"><strong>send it as a Drive attachment<\/strong><\/a>.<\/span><\/div>\n\n\n\n<p>For the detailed information about this issue, please refer to the post: <a rel=\"nofollow noopener noreferrer\" target=\"_blank\" href=\"https:\/\/support.google.com\/mail\/answer\/6590?hl=en&amp;ref_topic=7280460\" onclick=\"gtag('event', 'click', {'event_category': 'link', 'event_label': 'kbde-externalurl-', 'value': 1, 'non_interaction': true });\"><strong>File types blocked in Gmail<\/strong><\/a>.<\/p>\n","protected":false},"author":28,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","help-category":[42549],"help_tags":[],"class_list":["post-95911","help","type-help","status-publish","hentry","help-category-others"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Failed to send your message - Driver Easy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.drivereasy.com\/help\/failed-to-send-your-message\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Failed to send your message\" \/>\n<meta property=\"og:description\" content=\"The feedback feature in Driver Easy is based on Gmail services. If you&#8217;re seeing the error message above after you clicked the Submit button in Driver Easy feedback window, it suggests that the feedback message is blocked by Gmail. 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