{"id":201877,"date":"2025-11-04T17:16:29","date_gmt":"2025-11-04T09:16:29","guid":{"rendered":"https:\/\/www.drivereasy.com\/?post_type=help&#038;p=201877"},"modified":"2025-11-04T17:16:31","modified_gmt":"2025-11-04T09:16:31","slug":"illegal-characters-in-path-during-driver-backup","status":"publish","type":"help","link":"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/","title":{"rendered":"&#8220;Illegal Characters in Path&#8221; during driver backup"},"content":{"rendered":"\n<p><strong>An error occurred during driver backup.<br \/>Error Details: &#8220;Illegal Characters in Path&#8221;<\/strong><\/p>\n\n\n\n<p>If you encounter this error when backing up the drivers, please try the following fixes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#h-when-you-have-an-epson-printer\">If you have an Epson printer<\/a><\/li>\n\n\n\n<li><a href=\"#h-when-you-don-t-have-an-epson-printer\">If you don&#8217;t have an Epson printer<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-when-you-have-an-epson-printer\">When you have an Epson printer:<\/h3>\n\n\n\n<ol class=\"wp-block-list brackets\">\n<li>Open Driver Easy, go to <strong>Tools <\/strong>><strong> Driver Backup. <\/strong><\/li>\n\n\n\n<li>Scroll down and uncheck your <strong>Epson printer<\/strong>. If you can&#8217;t find the Printer section, you may need to click <strong>Show Hidden Devices<\/strong> in the top-right corner.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"660\" src=\"https:\/\/easeware.zendesk.com\/attachments\/token\/rZzpLc4Q9h0w5rnwwgJzy92Ks\/?name=image.png\"\/><\/li>\n\n\n\n<li>Then click <strong>Back up<\/strong> again.<\/li>\n<\/ol>\n\n\n\n<p>If you want to back up your <strong>Epson printer <\/strong>manually, you can follow Fix 1 and 2 in this post: <a href=\"https:\/\/www.drivereasy.com\/knowledge\/how-to-back-up-your-drivers-in-windows-10-easily\/\" rel=\"noreferrer noopener\" target=\"_blank\">https:\/\/www.drivereasy.com\/knowledge\/how-to-back-up-your-drivers-in-windows-10-easily\/<\/a>\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-when-you-don-t-have-an-epson-printer\">When you don&#8217;t have an Epson printer:<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-fix-1-change-the-backup-path\">Fix 1: Change the backup path<\/h4>\n\n\n\n<ol class=\"wp-block-list brackets\">\n<li>In Driver Easy, click the current\u00a0<strong>backup path<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"660\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2017\/03\/de-7.0-backup-change-path.jpg 1000w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2017\/03\/de-7.0-backup-change-path-600x396.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2017\/03\/de-7.0-backup-change-path-150x99.jpg 150w\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2017\/03\/de-7.0-backup-change-path.jpg\" alt=\"\"\/><\/li>\n\n\n\n<li>In the pop-up window, select a different folder where you want to save the driver backup, then click\u00a0<strong>OK<\/strong>\u00a0to confirm the new location.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"411\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/05\/de7.0-change-backup-folder.jpg 320w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/05\/de7.0-change-backup-folder-128x150.jpg 128w\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/05\/de7.0-change-backup-folder.jpg\" alt=\"\"\/><\/li>\n\n\n\n<li>Try backing up your drivers again.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-fix-2-choose-different-categories-of-drivers-to-back-up\">Fix 2: Choose different categories of drivers to back up<\/h4>\n\n\n\n<p>Please try to back up different categories of drivers and see if the backup process works properly.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"660\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/11\/2025-11-04_17-08-49.png\" alt=\"\" class=\"wp-image-201878\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/11\/2025-11-04_17-08-49.png 1000w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/11\/2025-11-04_17-08-49-600x396.png 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/11\/2025-11-04_17-08-49-150x99.png 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>If the above doesn&#8217;t help, please send us your settings file as instructed here so we can have a closer look:<\/p>\n\n\n\n<ol class=\"wp-block-list brackets\">\n<li>Press the\u00a0<strong>Windows key<\/strong>\u00a0and\u00a0<strong>R<\/strong>\u00a0at the same time. Copy and paste\u00a0<strong>%appdata%\\easeware\\DriverEasy\\\u00a0<\/strong>and hit\u00a0<strong>Enter<\/strong>.<\/li>\n\n\n\n<li>Copy the\u00a0<strong>settings<\/strong>\u00a0file here, and save it to your desktop.<br \/><img decoding=\"async\" src=\"https:\/\/easeware.zendesk.com\/attachments\/token\/2y8oxF7C3esSRPuxeg2M9VKjf\/?name=inline-1592906774.png\"\/><\/li>\n\n\n\n<li>Then send it back to us (<a href=\"mailto:support@drivereasy.com\">support@drivereasy.com<\/a>).<\/li>\n<\/ol>\n","protected":false},"author":65,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","help-category":[62135],"help_tags":[],"class_list":["post-201877","help","type-help","status-publish","hentry","help-category-backup-errors"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>&quot;Illegal Characters in Path&quot; during driver backup - Driver Easy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&quot;Illegal Characters in Path&quot; during driver backup\" \/>\n<meta property=\"og:description\" content=\"An error occurred during driver backup.Error Details: &#8220;Illegal Characters in Path&#8221; If you encounter this error when backing up the drivers, please try the following fixes: When you have an Epson printer: If you want to back up your Epson printer manually, you can follow Fix 1 and 2 in this post: https:\/\/www.drivereasy.com\/knowledge\/how-to-back-up-your-drivers-in-windows-10-easily\/\u00a0 When you [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/\" \/>\n<meta property=\"og:site_name\" content=\"Driver Easy\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-04T09:16:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/easeware.zendesk.com\/attachments\/token\/rZzpLc4Q9h0w5rnwwgJzy92Ks\/?name=image.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/\",\"url\":\"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/\",\"name\":\"\\\"Illegal Characters in Path\\\" during driver backup - Driver Easy\",\"isPartOf\":{\"@id\":\"https:\/\/www.drivereasy.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/easeware.zendesk.com\/attachments\/token\/rZzpLc4Q9h0w5rnwwgJzy92Ks\/?name=image.png\",\"datePublished\":\"2025-11-04T09:16:29+00:00\",\"dateModified\":\"2025-11-04T09:16:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/#primaryimage\",\"url\":\"https:\/\/easeware.zendesk.com\/attachments\/token\/rZzpLc4Q9h0w5rnwwgJzy92Ks\/?name=image.png\",\"contentUrl\":\"https:\/\/easeware.zendesk.com\/attachments\/token\/rZzpLc4Q9h0w5rnwwgJzy92Ks\/?name=image.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.drivereasy.com\/help\/illegal-characters-in-path-during-driver-backup\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.drivereasy.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help\",\"item\":\"https:\/\/www.drivereasy.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"&#8220;Illegal Characters in Path&#8221; 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