{"id":1503,"date":"2015-01-22T16:22:57","date_gmt":"2015-01-22T08:22:57","guid":{"rendered":"http:\/\/www.drivereasy.com\/?post_type=knowledgebase&#038;p=1503"},"modified":"2025-04-01T18:23:07","modified_gmt":"2025-04-01T10:23:07","slug":"computer-not-see-5ghz-wifi-sees-2-4ghz-windows","status":"publish","type":"knowledgebase","link":"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/","title":{"rendered":"How To Enable 5GHz Wi-Fi On Laptop"},"content":{"rendered":"\n<p>You may have encountered such weird things: You&nbsp;put in your modem with two bandwidths, 2.4GHz, and 5GHz. Your computer only sees the one of 2.4GHz.<\/p>\n\n\n\n<p>Choose your situation and check the solutions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#1\">Connecting to 5GHz for the first time<\/a><\/li>\n\n\n\n<li><a href=\"#2\">Accessible before, but doesn&#8217;t recognize now<\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-1200x675.jpg\" alt=\"\" class=\"wp-image-113469 size-full\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi.jpg 1200w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-150x84.jpg 150w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-600x338.jpg 600w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size\">Superfast internet and up to $250 in reward cards<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-vivid-green-cyan-background-color has-background wp-element-button\" href=\"https:\/\/www.anrdoezrs.net\/click-8298898-15261660?sid=https%3A%2F%2Fwww.drivereasy.com%2Fknowledge%2Fcomputer-not-see-5ghz-wifi-sees-2-4ghz-windows%2F%23button\" target=\"_blank\" rel=\"noopener sponsored\"><strong>Shop NOW<\/strong><\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1\">Connecting to 5GHz for the first time<\/h2>\n\n\n\n<p>If you bought a new dual-band router that has a 5GHz radio, or it&#8217;s your first time putting your router into 5GHz, but your computer does not see the 5GHz WiFi, these fixes may work for you. <br \/>You don&#8217;t need to try all of them, just work your way down till you find the one that works for you.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"#network\">Check your network adapter capability<\/a><\/li>\n\n\n\n<li><a href=\"#disable\">Change network adapter mode<\/a><\/li>\n\n\n\n<li><a href=\"#driver\">Update your driver<\/a><\/li>\n<\/ol>\n\n\n\n<div class=\"note info\"><span>The screenshots in this post are captured from a Windows 11 operating system. If you are using Windows 10 or older versions, be aware that the visual appearance of your screen may vary slightly, but the steps to perform the task remain consistent.<\/span><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"network\">1. Check your network adapter capability<\/h3>\n\n\n\n<p>One&nbsp;probable reason is that your network card does not have 5GHz bandwidth capability. You could check it by following the steps below.<\/p>\n\n\n\n<ol class=\"brackets wp-block-list\">\n<li>Click the <strong>Start<\/strong> menu.<\/li>\n\n\n\n<li>Press the <strong>Windows logo<\/strong> key and <strong>R <\/strong>key at the same time. <\/li>\n\n\n\n<li>In the Run box, type <strong>cmd <\/strong>and click <strong>OK<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"458\" height=\"274\" class=\"wp-image-120393\" style=\"width: 400px\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2020\/08\/cmd-run-box.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2020\/08\/cmd-run-box.jpg 458w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2020\/08\/cmd-run-box-150x90.jpg 150w\" sizes=\"auto, (max-width: 458px) 100vw, 458px\" \/><\/li>\n\n\n\n<li>On the Command prompt window, type <strong><\/strong><strong>netsh wlan show drivers<\/strong> and press the <strong>Enter<\/strong> key.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"626\" height=\"165\" class=\"wp-image-181169\" style=\"width: 600px\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-netsh-wlan.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-netsh-wlan.jpg 626w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-netsh-wlan-600x158.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-netsh-wlan-150x40.jpg 150w\" sizes=\"auto, (max-width: 626px) 100vw, 626px\" \/><\/li>\n\n\n\n<li>Looking for the <strong>Radio types supported<\/strong> section.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"639\" height=\"401\" class=\"wp-image-181170\" style=\"width: 650px\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-netsh-wlan-2.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-netsh-wlan-2.jpg 639w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-netsh-wlan-2-600x377.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-netsh-wlan-2-150x94.jpg 150w\" sizes=\"auto, (max-width: 639px) 100vw, 639px\" \/><\/li>\n<\/ol>\n\n\n\n<p>If it says that the network adapter supports <strong>802.11g<\/strong> and <strong>802.11n<\/strong> network modes, it means that the computer has 2.4 GHz network capability only.<\/p>\n\n\n\n<p>If it says that the adapter supports <strong>802.11a<\/strong> and <strong>802.11g<\/strong> , <strong>802.11n<\/strong>, and <strong>802.11ac<\/strong> network modes, it means that the computer has 2.4 GHz and 5GHz network capability.<\/p>\n\n\n\n<p>If it says <strong>802.11n 802.11g<\/strong> and <strong>802.11b <\/strong>network modes, it means the computer has 2.4GHz network capability only.<\/p>\n\n\n\n<p><strong>If you find out your network card doesn&#8217;t support 5 GHz, you have to buy a new <a href=\"https:\/\/www.amazon.com\/Intel-Gigabit-Network-Adapter-EXPI9301CTBLK\/dp\/B001CY0P7G\/?tag=supereasyen05-20\" rel=\"noopener sponsored\" target=\"_blank\">network card<\/a> or buy a <a href=\"https:\/\/www.amazon.com\/Wireless-desktop-10-9-10-14-Archer-T2U\/dp\/B07P5PRK7J\/?tag=supereasyen05-20\" rel=\"noopener sponsored\" target=\"_blank\">USB wifi adapter<\/a>.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"disable\">2. Change network adapter mode<\/h3>\n\n\n\n<p>If your network card support 5 GHz, then check your network adapter, you may disable 5 GHz in the network adapter by accident. The solution is easy, changing your network adapter mode would fix the issue. <\/p>\n\n\n\n<ol id=\"block-3496585f-522f-4711-baa4-3bdb2a79c310\" class=\"brackets wp-block-list\">\n<li>Press the <strong>Windows logo<\/strong> key and <strong>R <\/strong>key at the same time.<\/li>\n\n\n\n<li>In the Run box, type <strong>devmgmt.msc <\/strong>and click <strong>OK<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"399\" height=\"206\" class=\"wp-image-74703\" style=\"width: 450px\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/09\/device-manager.png\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/09\/device-manager.png 399w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/09\/device-manager-300x155.png 300w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><\/li>\n\n\n\n<li>Go to <strong>Network adapters<\/strong> and right-click on the network adapter. Click <strong>Properties<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"572\" class=\"wp-image-122888\" style=\"width: 700px\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-15_15-36-34.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-15_15-36-34.jpg 781w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-15_15-36-34-600x439.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-15_15-36-34-150x110.jpg 150w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/li>\n\n\n\n<li>Click <strong>Advanced<\/strong> &gt; <strong>Wireless Mode <\/strong>&gt; <strong>Auto<\/strong> &gt; <strong>OK<\/strong>.<br \/><strong>Note<\/strong>: Wireless Mode only available for network cards that support 5 GHz. If you can&#8217;t find it, it means your network card doesn&#8217;t support 5 GHz.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"703\" height=\"831\" class=\"wp-image-122909\" style=\"width: 500px\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/image-2.png\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/image-2.png 703w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/image-2-508x600.png 508w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/image-2-127x150.png 127w\" sizes=\"auto, (max-width: 703px) 100vw, 703px\" \/><\/li>\n\n\n\n<li>In the <strong>Advanced<\/strong> tab, move to <strong>Preferred Band<\/strong>, set <strong>5G first<\/strong>, then click <strong>OK<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"701\" height=\"829\" class=\"wp-image-122938\" style=\"width: 500px\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/image-1.png\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/image-1.png 701w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/image-1-507x600.png 507w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/image-1-127x150.png 127w\" sizes=\"auto, (max-width: 701px) 100vw, 701px\" \/><\/li>\n\n\n\n<li>Then you should be able to see 5 GHz.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"driver\">3. Update your driver<\/h3>\n\n\n\n<p>This might be caused by driver&nbsp;issues. Before you move on, it&#8217;s suggested that you update the driver first. <br \/>You can download network drivers from the manufacturer&#8217;s official website. Search for the model you have and find the correct driver that suits your specific operating system. Then download the driver manually.<\/p>\n\n\n\n<p>If you don&#8217;t have the time, patience, or computer skills to update the driver manually, you can do it automatically with&nbsp;<strong><a href=\"http:\/\/www.drivereasy.com\/DriverEasy_Setup.exe\" rel=\"nofollow\">Driver Easy<\/a><\/strong>.<\/p>\n\n\n\n<p>Driver Easy will automatically recognize your system and find the correct drivers for it. You don\u2019t need to know exactly what system your computer is running, you don\u2019t need to risk downloading and installing the wrong driver, and you don\u2019t need to worry about making a mistake when installing.<\/p>\n\n\n\n<ol class=\"brackets wp-block-list\">\n<li><strong><a href=\"https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe\" rel=\"nofollow\">Download<\/a>&nbsp;<\/strong>and install Driver Easy.<\/li>\n\n\n\n<li>Run Driver Easy and click the\u00a0<strong>Scan Now<\/strong>\u00a0button. Driver Easy will then scan your computer and detect any problem drivers.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"700\" class=\"wp-image-192386\" style=\"width: 950px\" src=\"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2025\/01\/scan_need_free.png\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/01\/scan_need_free.png 1000w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/01\/scan_need_free-600x420.png 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/01\/scan_need_free-150x105.png 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/li>\n\n\n\n<li>Click the\u00a0<strong>Activate &amp; Update\u00a0<\/strong>button next to the flagged driver or click <strong>Update All <\/strong>to update all the outdated drivers. You can sign up for the free trial to update drivers with no upfront cost. <br \/><img loading=\"lazy\" decoding=\"async\" width=\"999\" height=\"700\" class=\"wp-image-186645\" style=\"width: 950px\" src=\"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2018\/08\/broadcom-802-network-adapter.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/08\/broadcom-802-network-adapter.jpg 999w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/08\/broadcom-802-network-adapter-600x420.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/08\/broadcom-802-network-adapter-150x105.jpg 150w\" sizes=\"auto, (max-width: 999px) 100vw, 999px\" \/><\/li>\n\n\n\n<li>Click\u00a0<strong>Start Trial<\/strong>\u00a0to try Driver Easy Pro for free.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"834\" height=\"567\" class=\"wp-image-194549\" style=\"width: 850px\" src=\"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2025\/02\/trial-en.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/02\/trial-en.jpg 834w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/02\/trial-en-600x408.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/02\/trial-en-150x102.jpg 150w\" sizes=\"auto, (max-width: 834px) 100vw, 834px\" \/><br \/><br \/>The price after the trial period is $39.95. If you do not want to continue the subscription, you can cancel it before the trial ends.<\/li>\n<\/ol>\n\n\n\n<div class=\"note info\"><span><strong>Note<\/strong>: If you have any problems while using Driver Easy, feel free to contact our support team at&nbsp;<a href=\"mailto:support@drivereasy.com\">support@drivereasy.com<\/a>.&nbsp;<br \/>Be sure to attach the URL of this article if needed for more expedient and efficient guidance. <\/span><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2\">Accessible before, but doesn&#8217;t recognize now<\/h2>\n\n\n\n<p>If you upgrade your computer system then your computer doesn&#8217;t recognize WiFi 5 GHz while your devices remain the same, the below fixes may help:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"#update\">Update your drivers<\/a><\/li>\n\n\n\n<li><a href=\"#reinstall\">Reinstall your driver<\/a><\/li>\n\n\n\n<li><a href=\"#router\">Change your router channel<\/a><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"update\">1. Update your drivers<\/h3>\n\n\n\n<p>This issue is highly related to your driver. We suggest updating the network driver first. Windows 10 doesn\u2019t always give you the latest version. But with outdated or wrong drivers, you may encounter this issue. <\/p>\n\n\n\n<p>There are two ways you can update your driver: manually and automatically.<\/p>\n\n\n\n<p><strong><a href=\"#op1\">Option 1 \u2013 Manually<\/a><\/strong>\u2013 You\u2019ll need some computer skills and patience to update your drivers this way, because you need to find exactly the right driver online, download it and install it&nbsp;step by step.<\/p>\n\n\n\n<p>OR<\/p>\n\n\n\n<p><strong><a href=\"#op2\">Option 2 \u2013 Automatically (Recommended)<\/a><\/strong>\u2013 This is the quickest and easiest option. It\u2019s all done with just a couple of mouse clicks \u2013 easy even if you\u2019re a computer newbie.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"op1\"><strong>Option 1&nbsp;\u2013<\/strong>&nbsp;<strong>Download and install the driver manually&nbsp;<\/strong><\/h4>\n\n\n\n<p>You can download graphics drivers from the manufacturer&#8217;s official website. Search for the model you have and find the correct driver that suits your specific operating system. Then download the driver manually.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"op2\"><strong>Option 2 \u2013 Automatically update drivers<\/strong><\/h4>\n\n\n\n<p>If you don\u2019t have time or patience to manually update your graphics drivers, you can do it automatically with&nbsp;<strong><a href=\"https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe\" rel=\"nofollow\">Driver Easy<\/a><\/strong>.<\/p>\n\n\n\n<p>Driver Easy will automatically recognize your system and find the correct drivers for it. You don\u2019t need to know exactly what system your computer is running, you don\u2019t need to risk downloading and installing the wrong driver, and you don\u2019t need to worry about making a mistake when installing.<\/p>\n\n\n\n<ol class=\"brackets wp-block-list\">\n<li><strong><a href=\"https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe\" rel=\"nofollow\">Download<\/a>&nbsp;<\/strong>and install Driver Easy.<\/li>\n\n\n\n<li>Run Driver Easy and click the\u00a0<strong>Scan Now<\/strong>\u00a0button. Driver Easy will then scan your computer and detect any problem drivers.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"700\" class=\"wp-image-192386\" style=\"width: 900px\" src=\"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2025\/01\/scan_need_free.png\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/01\/scan_need_free.png 1000w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/01\/scan_need_free-600x420.png 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2025\/01\/scan_need_free-150x105.png 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/li>\n\n\n\n<li>Click\u00a0<strong>Update All<\/strong>\u00a0to download and install new drivers automatically, or click\u00a0<strong>Activate &amp; Update<\/strong>\u00a0next to your network adapter driver.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"999\" height=\"700\" class=\"wp-image-186645\" style=\"width: 950px\" src=\"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2018\/08\/broadcom-802-network-adapter.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/08\/broadcom-802-network-adapter.jpg 999w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/08\/broadcom-802-network-adapter-600x420.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/08\/broadcom-802-network-adapter-150x105.jpg 150w\" sizes=\"auto, (max-width: 999px) 100vw, 999px\" \/><br \/><br \/>By clicking on these buttons, you\u2019ll need to upgrade to the\u00a0<strong><a href=\"https:\/\/www.drivereasy.com\/buy.php?comeid=kbde\" rel=\"noreferrer noopener\" target=\"_blank\">Pro version<\/a><\/strong>. If you\u2019re not ready for it, sign up for the <strong>free trial<\/strong> to update drivers with no upfront cost.<\/li>\n<\/ol>\n\n\n\n<div class=\"note info\"><span>If you need assistance, please contact\u00a0Driver Easy\u2019s support team\u00a0at\u00a0<strong><a href=\"mailto:support@drivereasy.com\" rel=\"noreferrer noopener\" target=\"_blank\">support@drivereasy.com<\/a>.<\/strong> <\/span><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"reinstall\">2. Reinstall your driver<\/h3>\n\n\n\n<p>If updating the driver doesn&#8217;t work, reinstalling the driver may help. It is pretty easy to reinstall the driver for your wireless network adapter. Here is how:<\/p>\n\n\n\n<ol class=\"brackets wp-block-list\">\n<li>Press the <strong>Windows logo<\/strong> key and <strong>R <\/strong>key at the same time.<\/li>\n\n\n\n<li>In the Run box, type <strong>devmgmt.msc <\/strong>and click <strong>OK<\/strong>.<br \/><img decoding=\"async\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/09\/device-manager.png\" alt=\"\" \/><\/li>\n\n\n\n<li>In&nbsp;Device Manager,&nbsp;right-click&nbsp;on your wireless network adapter and select&nbsp;<strong>Uninstall device<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"572\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/Snap523.png\" alt=\"\" \/><\/li>\n\n\n\n<li>Check&nbsp;<strong>Delete the driver software for this device<\/strong>&nbsp;and click&nbsp;<strong>Uninstall<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"338\" height=\"229\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/Snap524.png\" alt=\"\" \/><\/li>\n\n\n\n<li>When it is finished, your wireless network adapter will&nbsp;<strong>disappear<\/strong>&nbsp;from the list of&nbsp;<strong>Network adapters<\/strong>.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Action<\/strong> &gt;&nbsp;<strong>Scan for hardware changes<\/strong>. Then Windows will detect the missing driver for your wireless network adapter and reinstall it automatically.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"490\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/Snap533.png\" alt=\"\" \/><\/li>\n\n\n\n<li>The driver should appear in the list.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"509\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/Snap534.png\" alt=\"\" \/><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"router\">3. Change your router channel<\/h3>\n\n\n\n<p>This should be your final solution. Usually, the default settings of routers generally meet local requirements, and the channel setting of the router is in auto mode. <\/p>\n\n\n\n<p>When your router&#8217;s channel number changes, your router is using another country&#8217;s channel number which causes your phone or your computer cannot detect 5G WiFi. Therefore, changing the router channel number manually can solve the problem. <\/p>\n\n\n\n<div class=\"note info\"><span><strong>Note<\/strong>: If you mess it up, you have to reset your router to factory default settings manually.<\/span><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-to-change-your-router-channel\">How to change your router channel<\/h4>\n\n\n\n<ol class=\"brackets wp-block-list\">\n<li>Press the <strong>Windows key + R<\/strong> together to open the <strong>Run<\/strong> box.<\/li>\n\n\n\n<li>Type <strong>cmd<\/strong> and press <strong>Enter<\/strong>.<\/li>\n\n\n\n<li>Type <strong>ipconfig<\/strong> and press <strong>Enter<\/strong>.<\/li>\n\n\n\n<li>The Default Gateway address is your router IP address. <br \/><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"501\" class=\"wp-image-181173\" style=\"width: 700px\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-default-gateway.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-default-gateway.jpg 872w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-default-gateway-600x345.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/win-11-command-default-gateway-150x86.jpg 150w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/li>\n\n\n\n<li>Open a web browser on your PC and paste the IP address into the address bar. Hit the <strong>Enter<\/strong> key.<\/li>\n\n\n\n<li>Enter your username and password.<\/li>\n\n\n\n<li>Open <strong>Wireless Settings<\/strong>.<\/li>\n\n\n\n<li>Find the <strong>Channel <\/strong>section and change the number.<\/li>\n\n\n\n<li>Save the change.<\/li>\n<\/ol>\n\n\n\n<p>Here&#8217;s a hint. When you manually change the channel number, you&#8217;d better set it between 36-48 or 149-165. It&#8217;s because you need to avoid Dynamic Frequency Select (DFS) which is channels (50-144). Weather radar uses the same channel, so if there&#8217;s an in-used weather radar nearby,  the equipment will switch to a different channel automatically.<br \/><\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"712\" height=\"941\" data-id=\"123002\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-16_10-21-37.png\" alt=\"\" class=\"wp-image-123002\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-16_10-21-37.png 712w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-16_10-21-37-454x600.png 454w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-16_10-21-37-113x150.png 113w\" sizes=\"auto, (max-width: 712px) 100vw, 712px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"716\" height=\"1038\" data-id=\"123003\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-16_10-22-04.png\" alt=\"\" class=\"wp-image-123003\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-16_10-22-04.png 716w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-16_10-22-04-414x600.png 414w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/01\/2020-09-16_10-22-04-103x150.png 103w\" sizes=\"auto, (max-width: 716px) 100vw, 716px\" \/><\/figure>\n<figcaption class=\"blocks-gallery-caption wp-element-caption\">Source from: 802.11 Wi-Fi Physical Layer and<br \/>Transmitter Measurements Poster &#8212; <a href=\"https:\/\/www.tek.com\/\" rel=\"noopener\">Tektronix<\/a> (2014)<\/figcaption><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n\n\n\n<p>That&#8217;s it! Hope this post could help you fix the issue. If you have any questions or suggestions, you&#8217;re welcome to leave comments below.<\/p>\n<div class='ja-gadget-virtual-assistant-subtle cleanslate' data-value='networking'><\/div>","protected":false},"excerpt":{"rendered":"<p>You may have encountered such weird things: You&nbsp;put in your modem with two bandwidths, 2.4GHz, and 5GHz. Your computer only sees the one of 2.4GHz. Choose your situation and check the solutions: Connecting to 5GHz for the first time If you bought a new dual-band router that has a 5GHz radio, or it&#8217;s your first [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","knowledgebase_category":[19],"knowledgebase_tags":[],"class_list":["post-1503","knowledgebase","type-knowledgebase","status-publish","format-standard","hentry","knowledgebase_category-network-issues"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How To Enable 5GHz Wi-Fi On Laptop - Driver Easy<\/title>\n<meta name=\"description\" content=\"If you only see 2.4GHz but not see 5GHz, try methods in this post. After that, the problem should resolve and you can connect to the internet again.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Enable 5GHz Wi-Fi On Laptop\" \/>\n<meta property=\"og:description\" content=\"If you only see 2.4GHz but not see 5GHz, try methods in this post. After that, the problem should resolve and you can connect to the internet again.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/\" \/>\n<meta property=\"og:site_name\" content=\"Driver Easy\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-01T10:23:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-1200x675.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/\",\"url\":\"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/\",\"name\":\"How To Enable 5GHz Wi-Fi On Laptop - Driver Easy\",\"isPartOf\":{\"@id\":\"https:\/\/www.drivereasy.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-1200x675.jpg\",\"datePublished\":\"2015-01-22T08:22:57+00:00\",\"dateModified\":\"2025-04-01T10:23:07+00:00\",\"description\":\"If you only see 2.4GHz but not see 5GHz, try methods in this post. After that, the problem should resolve and you can connect to the internet again.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/#primaryimage\",\"url\":\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-1200x675.jpg\",\"contentUrl\":\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-1200x675.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.drivereasy.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Knowledge Base\",\"item\":\"https:\/\/www.drivereasy.com\/knowledge\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Network issues\",\"item\":\"https:\/\/www.drivereasy.com\/kbc\/network-issues\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"How To Enable 5GHz Wi-Fi On Laptop\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.drivereasy.com\/#website\",\"url\":\"https:\/\/www.drivereasy.com\/\",\"name\":\"Driver Easy\",\"description\":\"Best Driver Updater Software 2020\",\"publisher\":{\"@id\":\"https:\/\/www.drivereasy.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.drivereasy.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.drivereasy.com\/#organization\",\"name\":\"Driver Easy\",\"url\":\"https:\/\/www.drivereasy.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.drivereasy.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2020\/01\/logo-de.jpg\",\"contentUrl\":\"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2020\/01\/logo-de.jpg\",\"width\":168,\"height\":112,\"caption\":\"Driver Easy\"},\"image\":{\"@id\":\"https:\/\/www.drivereasy.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How To Enable 5GHz Wi-Fi On Laptop - Driver Easy","description":"If you only see 2.4GHz but not see 5GHz, try methods in this post. After that, the problem should resolve and you can connect to the internet again.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/","og_locale":"en_US","og_type":"article","og_title":"How To Enable 5GHz Wi-Fi On Laptop","og_description":"If you only see 2.4GHz but not see 5GHz, try methods in this post. After that, the problem should resolve and you can connect to the internet again.","og_url":"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/","og_site_name":"Driver Easy","article_modified_time":"2025-04-01T10:23:07+00:00","og_image":[{"url":"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-1200x675.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/","url":"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/","name":"How To Enable 5GHz Wi-Fi On Laptop - Driver Easy","isPartOf":{"@id":"https:\/\/www.drivereasy.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/#primaryimage"},"image":{"@id":"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/#primaryimage"},"thumbnailUrl":"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-1200x675.jpg","datePublished":"2015-01-22T08:22:57+00:00","dateModified":"2025-04-01T10:23:07+00:00","description":"If you only see 2.4GHz but not see 5GHz, try methods in this post. After that, the problem should resolve and you can connect to the internet again.","breadcrumb":{"@id":"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/#primaryimage","url":"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-1200x675.jpg","contentUrl":"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/wifi-1200x675.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.drivereasy.com\/knowledge\/computer-not-see-5ghz-wifi-sees-2-4ghz-windows\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.drivereasy.com\/"},{"@type":"ListItem","position":2,"name":"Knowledge Base","item":"https:\/\/www.drivereasy.com\/knowledge\/"},{"@type":"ListItem","position":3,"name":"Network issues","item":"https:\/\/www.drivereasy.com\/kbc\/network-issues\/"},{"@type":"ListItem","position":4,"name":"How To Enable 5GHz Wi-Fi On Laptop"}]},{"@type":"WebSite","@id":"https:\/\/www.drivereasy.com\/#website","url":"https:\/\/www.drivereasy.com\/","name":"Driver Easy","description":"Best Driver Updater Software 2020","publisher":{"@id":"https:\/\/www.drivereasy.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.drivereasy.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.drivereasy.com\/#organization","name":"Driver Easy","url":"https:\/\/www.drivereasy.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.drivereasy.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2020\/01\/logo-de.jpg","contentUrl":"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2020\/01\/logo-de.jpg","width":168,"height":112,"caption":"Driver Easy"},"image":{"@id":"https:\/\/www.drivereasy.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.drivereasy.com\/wp-json\/wp\/v2\/knowledgebase\/1503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.drivereasy.com\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/www.drivereasy.com\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/www.drivereasy.com\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.drivereasy.com\/wp-json\/wp\/v2\/comments?post=1503"}],"version-history":[{"count":30,"href":"https:\/\/www.drivereasy.com\/wp-json\/wp\/v2\/knowledgebase\/1503\/revisions"}],"predecessor-version":[{"id":196111,"href":"https:\/\/www.drivereasy.com\/wp-json\/wp\/v2\/knowledgebase\/1503\/revisions\/196111"}],"wp:attachment":[{"href":"https:\/\/www.drivereasy.com\/wp-json\/wp\/v2\/media?parent=1503"}],"wp:term":[{"taxonomy":"knowledgebase_category","embeddable":true,"href":"https:\/\/www.drivereasy.com\/wp-json\/wp\/v2\/knowledgebase_category?post=1503"},{"taxonomy":"knowledgebase_tags","embeddable":true,"href":"https:\/\/www.drivereasy.com\/wp-json\/wp\/v2\/knowledgebase_tags?post=1503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}