{"id":13337,"date":"2017-03-16T17:17:51","date_gmt":"2017-03-16T09:17:51","guid":{"rendered":"https:\/\/www.drivereasy.com\/?post_type=knowledgebase&#038;p=13337"},"modified":"2025-10-21T10:46:55","modified_gmt":"2025-10-21T02:46:55","slug":"solved-wireless-mouse-not-working-on-windows-10","status":"publish","type":"knowledgebase","link":"https:\/\/www.drivereasy.com\/knowledge\/solved-wireless-mouse-not-working-on-windows-10\/","title":{"rendered":"[Fixed] Wireless Mouse Not Working on Windows 10\/11"},"content":{"rendered":"\n<p>If you&#8217;re on the Windows operating system, and you&#8217;re experiencing the following problems with your wireless mouse:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>mouse pointer moves erratically;&nbsp;<\/li>\n\n\n\n<li>mouse pointer doesn&#8217;t respond to your gesture;&nbsp;<\/li>\n\n\n\n<li>mouse stops working after a certain period of use;&nbsp;<\/li>\n\n\n\n<li>mouse is not detected by Microsoft Windows;<\/li>\n<\/ul>\n\n\n\n<p>this post is here to help. No need for you to worry so much about this problem, it&#8217;s possible to fix it. Here are 5 methods for you to try. You may not have to try them all; just work your way down until you find the one that works for you.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong><a href=\"#m1\">Reinstall the wireless mouse driver<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#m2\">Update the mouse driver<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#m3\">Check your hardware, devices and wireless connections<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#m4\">Disable the fast startup option<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#m5\">Repair system files<\/a><\/strong><\/li>\n<\/ol>\n\n\n\n<div class=\"note info\"><span>If you do not have a receiver for your wireless mouse, then you are having a Bluetooth mouse, not a wireless mouse. Some of the instructions here might not apply.<\/span><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2017\/03\/img_58ca13fd8604e.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<p><span style=\"font-size: 1rem;\">&nbsp;<\/span><\/p>\n\n\n\n<p><strong>NOTE<\/strong>: Replace your mouse if it&#8217;s over 5 years old.&nbsp;<\/p>\n\n\n\n<p>Some of the following fixes require a working pointing device.\u00a0Try using a pointing pen, a USB mouse, a touchpad, or speech recognition. If you have previously enabled the remote connection on your Windows 10 or 11, or that you have installed Teamviewer, use them as per your own needs.\u00a0<br \/><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-reinstall-the-wireless-mouse-driver\"><a id=\"m1\"><\/a>1: Reinstall the wireless mouse driver<\/h2>\n\n\n\n<p><strong>NOTE<\/strong><span>:&nbsp;You should use the remote control feature to proceed with the following method.&nbsp;<\/span><\/p>\n\n\n\n<p>One of the first things you do when you have ill-functioned hardware is to reinstall its driver. Here is how:&nbsp;<\/p>\n\n\n\n<p><span>1) On your keyboard, press the <strong>Windows logo + R keys <\/strong>simultaneously to open the Run box. Type <strong>devmgmt.msc<\/strong> and hit Enter. <\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"399\" height=\"206\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/11\/run-devmgmt.msc_.jpg\" alt=\"\" class=\"wp-image-180535\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/11\/run-devmgmt.msc_.jpg 399w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2015\/11\/run-devmgmt.msc_-150x77.jpg 150w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><\/figure>\n\n\n\n<p><span>2) Expand <\/span><strong>Mice and other pointing devices<\/strong><span>. Right-click your wireless mouse and click<strong> Update Driver<\/strong>.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"572\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Update-mouse-drivers-from-the-Device-Manager.jpg\" alt=\"\" class=\"wp-image-181488\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Update-mouse-drivers-from-the-Device-Manager.jpg 781w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Update-mouse-drivers-from-the-Device-Manager-600x439.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Update-mouse-drivers-from-the-Device-Manager-150x110.jpg 150w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/figure>\n\n\n\n<p>3) Click&nbsp;<strong>Browse my computer for driver software<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"572\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Browse-my-computer-for-drivers.jpg\" alt=\"\" class=\"wp-image-181491\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Browse-my-computer-for-drivers.jpg 781w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Browse-my-computer-for-drivers-600x439.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Browse-my-computer-for-drivers-150x110.jpg 150w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/figure>\n\n\n\n<p>4) Click&nbsp;<strong>Let me pick from a list of device drivers on my computer<\/strong>.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"572\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Browse-my-computer-for-drivers.jpg\" alt=\"\" class=\"wp-image-181491\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Browse-my-computer-for-drivers.jpg 781w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Browse-my-computer-for-drivers-600x439.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Browse-my-computer-for-drivers-150x110.jpg 150w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/figure>\n\n\n\n<p>5) <strong>Uncheck<\/strong> the box <strong>Show compatible hardware<\/strong>. Select your device. Click <strong>Next<\/strong> to continue.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"572\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Select-the-device-driver-you-want-to-install-for-this-hardware.jpg\" alt=\"\" class=\"wp-image-181492\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Select-the-device-driver-you-want-to-install-for-this-hardware.jpg 781w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Select-the-device-driver-you-want-to-install-for-this-hardware-600x439.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Device-Manager-Select-the-device-driver-you-want-to-install-for-this-hardware-150x110.jpg 150w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/figure>\n\n\n\n<p>6) Wait for it to download and install the latest driver for your system. Once finished, reboot your device.<\/p>\n\n\n\n<p>7) After the restart,&nbsp;go through the process again. When you reach the following window, tick the box for <strong>Show compatible hardware<\/strong>. Then select the right driver for you. Click&nbsp;<strong>Next<\/strong> to continue.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"598\" height=\"442\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2017\/03\/img_58ca44ca438d7.png\" alt=\"\" class=\"wp-image-13383\"\/><\/figure>\n\n\n\n<p>8)&nbsp;When the installation finishes, update your wireless mouse driver via Device Manager. Then restart your computer.<\/p>\n\n\n\n<p>9) See if the problem is resolved.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-update-the-mouse-driver\"><a id=\"m2\"><\/a>2: Update the mouse driver<\/h2>\n\n\n\n<p>If your wireless mouse still refuses to work after the method above, it&#8217;s likely that you&#8217;re using the wrong or outdated driver altogether.&nbsp;<\/p>\n\n\n\n<p>There are two ways you can get the right drivers for your wireless mouse: manually or automatically.&nbsp;<\/p>\n\n\n\n<p><strong>Manual driver update<\/strong> &#8211; You can update your wireless mouse driver manually by going to the manufacturer&#8217;s website, and searching for the most recent correct driver for it. Be sure to choose only drivers that are compatible with your variant of\u00a0 Windows 10\/11.\u00a0<\/p>\n\n\n\n<p><strong>Automatic driver update<\/strong> &#8211; If you don\u2019t have the time, patience, or computer skills to update your drivers manually, you can do it automatically with <a href=\"https:\/\/www.drivereasy.com\/DriverEasy_Setup.exe\" onclick=\"gtag('event', 'click', {'event_category': 'download', 'event_label': 'kbde-dedownload-1', 'value': 1.00, 'non_interaction': true });\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"><strong>Driver Easy<\/strong><\/a>.<\/p>\n\n\n\n<p>Driver Easy will automatically recognize your system and find the correct drivers for it. You don\u2019t need to know exactly what system your computer is running, you don\u2019t need to be troubled by the wrong driver you would be downloading, and you don\u2019t need to worry about making a mistake when installing.&nbsp;<strong>Driver Easy handles it all.<\/strong><\/p>\n\n\n\n<p>You can update your drivers automatically with either the&nbsp;<a href=\"https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe\"><strong>7 days free trial<\/strong><\/a>&nbsp;or the&nbsp;<a href=\"https:\/\/www.drivereasy.com\/buy.php?comeid=kbde\" rel=\"noreferrer noopener\" target=\"_blank\"><strong>Pro version<\/strong><\/a>&nbsp;of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version:<\/p>\n\n\n\n<ol class=\"wp-block-list brackets\">\n<li><a style=\"font-weight: bold;\" href=\"https:\/\/www.drivereasy.com\/kb\/DriverEasy_Setup.exe\">Download&nbsp;<\/a>and install Driver Easy.<\/li>\n\n\n\n<li>Run Driver Easy and click the&nbsp;<strong>Scan Now<\/strong>&nbsp;button. Driver Easy will then scan your computer and detect any problem drivers.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"522\" class=\"wp-image-188904\" style=\"width: 750px;\" src=\"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2021\/05\/de-scan-6.1.png\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/05\/de-scan-6.1.png 990w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/05\/de-scan-6.1-600x418.png 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2021\/05\/de-scan-6.1-150x104.png 150w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/li>\n\n\n\n<li>Click the <strong>Activate &amp; Update<\/strong> button next to the flagged device to automatically download and install the correct version of this driver.<br \/><br \/>Or click&nbsp;<strong>Update All<\/strong>&nbsp;to automatically download and install the correct version of all the drivers that are missing or out of date on your system (You\u2019ll need the&nbsp;<strong><a href=\"https:\/\/www.drivereasy.com\/buy.php?comeid=kbde\" rel=\"noreferrer noopener\" target=\"_blank\">Pro version<\/a><\/strong>&nbsp;for this \u2013 when you select Update All, you\u2019ll get a prompt to upgrade. If you\u2019re not prepared to purchase the Pro version yet, Driver Easy provides a 7-day trial at no cost, granting access to all Pro features like fast downloads and easy installation. No charges will occur until after your 7-day trial period ends.)<br \/><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"533\" class=\"wp-image-188689\" style=\"width: 750px;\" src=\"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2019\/08\/hid-compliant-mouse.png\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/08\/hid-compliant-mouse.png 981w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/08\/hid-compliant-mouse-600x426.png 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/08\/hid-compliant-mouse-150x107.png 150w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/li>\n\n\n\n<li>Restart your computer for the change to take effect.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-check-your-hardware-devices-and-wireless-connections\"><a id=\"m3\"><\/a>3: Check your hardware, devices, and wireless connections<\/h2>\n\n\n\n<p>1)<strong> Connect your mouse receiver to a different port<\/strong>. If possible, try the USB port at the back of the computer, since they typically have more power available.&nbsp;<\/p>\n\n\n\n<p>2) <strong>Replace the battery<\/strong>. Please make sure that you have inserted both the required batteries into the wireless mouse correctly.&nbsp;<\/p>\n\n\n\n<p>3) <b>Reestablish wireless connection<\/b>. Leave your system running. Then unplug your USB wireless receiver, wait for about 10 seconds, then plug the USB wireless receiver back in.&nbsp;<\/p>\n\n\n\n<p>4)&nbsp;<strong>Try on a different computer<\/strong>. If the same problem happens on a second computer, then your wireless mouse might be defective. In that case, you might want to contact the manufacturer of your wireless mouse for more suggestions.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-nbsp-disable-the-fast-startup-option\"><a id=\"m4\"><\/a>4:&nbsp;Disable the fast startup option<\/h2>\n\n\n\n<p>The fast startup feature is reported to be one of the causes of this problem. So you can disable it to see if the problem is resolved: &nbsp;<\/p>\n\n\n\n<p><span style=\"font-size: 1rem;\">1) On your keyboard, press the&nbsp;<\/span><strong style=\"font-size: 1rem;\">Windows logo + R keys <\/strong>simultaneously to open the Run box<span style=\"font-size: 1rem;\">. Type <strong>control <\/strong>and hit Enter to open the Control Panel.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"399\" height=\"206\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/04\/win-11-run-control-panel.jpg\" alt=\"\" class=\"wp-image-181178\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/04\/win-11-run-control-panel.jpg 399w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/04\/win-11-run-control-panel-150x77.jpg 150w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><\/figure>\n\n\n\n<p><span style=\"font-size: 1rem;\">2) Click on <strong>System and Security<\/strong>. If you don&#8217;t see it, make sure you&#8217;ve set <\/span><strong>Category <\/strong>as your view-by.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"642\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Control-Panel-System-and-Security.jpg\" alt=\"\" class=\"wp-image-181444\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Control-Panel-System-and-Security.jpg 889w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Control-Panel-System-and-Security-600x433.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Control-Panel-System-and-Security-150x108.jpg 150w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/><\/figure>\n\n\n\n<p>3) Click&nbsp;<strong>Power Options<\/strong>.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"642\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Control-Panel-System-and-Security-Power-Options.jpg\" alt=\"\" class=\"wp-image-181445\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Control-Panel-System-and-Security-Power-Options.jpg 889w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Control-Panel-System-and-Security-Power-Options-600x433.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Control-Panel-System-and-Security-Power-Options-150x108.jpg 150w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/><\/figure>\n\n\n\n<p>4) In the left pane, click on <strong>Choose what the power buttons do<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"642\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Power-Options-Choose-what-the-power-buttons-do.jpg\" alt=\"\" class=\"wp-image-181447\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Power-Options-Choose-what-the-power-buttons-do.jpg 889w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Power-Options-Choose-what-the-power-buttons-do-600x433.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Power-Options-Choose-what-the-power-buttons-do-150x108.jpg 150w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/><\/figure>\n\n\n\n<p>5) Click on the <strong>Change settings that are currently unavailable <\/strong>link.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"642\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Power-Options-Change-settings-that-are-currently-unavailable.jpg\" alt=\"\" class=\"wp-image-181446\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Power-Options-Change-settings-that-are-currently-unavailable.jpg 889w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Power-Options-Change-settings-that-are-currently-unavailable-600x433.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-Power-Options-Change-settings-that-are-currently-unavailable-150x108.jpg 150w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/><\/figure>\n\n\n\n<p>6) Uncheck the box for <strong>Turn on fast startup (recommended)<\/strong>. Click&nbsp;<strong>Save changes<\/strong>&nbsp;and close the window.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"642\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-turn-off-fast-startup.jpg\" alt=\"\" class=\"wp-image-181448\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-turn-off-fast-startup.jpg 889w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-turn-off-fast-startup-600x433.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win11-turn-off-fast-startup-150x108.jpg 150w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/><\/figure>\n\n\n\n<p>5) Restart your computer. All drivers will be initialized on startup now. So the time needed to start your computer might be longer.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"m5\">5: Repair system files<\/h2>\n\n\n\n<p>If all else fails, it&#8217;s time to check if the issue stems from <strong>corrupted system files<\/strong>. <\/p>\n\n\n\n<p>Critical system files contain information necessary for hardware components and devices to operate, including wireless mice. If some of these files become damaged or go missing, it can prevent proper communication between the wireless mouse and the computer. Repairing corrupted system files can restore them to their original state and fix problems that are disrupting the recognition and function of the wireless mouse.<\/p>\n\n\n\n<ol class=\"wp-block-list brackets\">\n<li>On your keyboard, press&nbsp;the&nbsp;<strong>Windows Logo key<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-180400\" style=\"width: 20px;\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/windows-logo.png\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/windows-logo.png 512w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/windows-logo-150x150.png 150w\" sizes=\"auto, (max-width: 20px) 100vw, 20px\" \/>, type&nbsp;in <strong>command prompt<\/strong>, and select&nbsp;<strong>Run as administrator.<\/strong>&nbsp;(If Windows prompts for permission, click&nbsp;<strong>OK<\/strong>&nbsp;to continue.)<br \/><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"436\" class=\"wp-image-180403\" style=\"width: 650px;\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-admin-1.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-admin-1.jpg 767w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-admin-1-600x402.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-admin-1-150x101.jpg 150w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/li>\n\n\n\n<li>Type in&nbsp;<strong>SFC \/Scannow<\/strong>, and then press&nbsp;<strong>Enter<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"407\" class=\"wp-image-180367\" style=\"width: 650px;\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-run-sfc-1.jpg\" alt=\"win 11 command prompt to run sfc 1\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-run-sfc-1.jpg 817w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-run-sfc-1-600x376.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-run-sfc-1-150x94.jpg 150w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/li>\n\n\n\n<li>It\u2019ll take some time for the SFC to repair the corrupted system files if it detects any. <br \/><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"384\" class=\"wp-image-180376\" style=\"width: 650px;\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-run-sfc-3.png\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-run-sfc-3.png 867w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-run-sfc-3-600x354.png 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2023\/10\/win-11-command-prompt-run-sfc-3-150x89.png 150w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/li>\n\n\n\n<li>When the process is completed, reboot your computer and test if the issue still exists.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Hopefully, this guide can help you get your wireless mouse back to its normal state. If you have any ideas or questions, feel free to drop us a line in the comment section below!<\/p>\n<div class='ja-gadget-virtual-assistant-subtle cleanslate' data-value='computer'><\/div>","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re on the Windows operating system, and you&#8217;re experiencing the following problems with your wireless mouse:&nbsp; this post is here to help. No need for you to worry so much about this problem, it&#8217;s possible to fix it. Here are 5 methods for you to try. You may not have to try them all; [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","knowledgebase_category":[13],"knowledgebase_tags":[37,101],"class_list":["post-13337","knowledgebase","type-knowledgebase","status-publish","format-standard","hentry","knowledgebase_category-driver-error","knowledgebase_tags-windows-10","knowledgebase_tags-wireless-mouse"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>[Fixed] Wireless Mouse Not Working on Windows 10\/11 - Driver Easy<\/title>\n<meta name=\"description\" content=\"Solved wireless mouse input not working issues on Windows 10 in 4 steps: troubleshoot device problem, reset wireless connections and others fast and easily.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.drivereasy.com\/knowledge\/solved-wireless-mouse-not-working-on-windows-10\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[Fixed] Wireless Mouse Not Working on Windows 10\/11\" \/>\n<meta property=\"og:description\" content=\"Solved wireless mouse input not working issues on Windows 10 in 4 steps: troubleshoot device problem, reset wireless connections and others fast and easily.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.drivereasy.com\/knowledge\/solved-wireless-mouse-not-working-on-windows-10\/\" \/>\n<meta property=\"og:site_name\" content=\"Driver Easy\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-21T02:46:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2017\/03\/img_58ca13fd8604e.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.drivereasy.com\/knowledge\/solved-wireless-mouse-not-working-on-windows-10\/\",\"url\":\"https:\/\/www.drivereasy.com\/knowledge\/solved-wireless-mouse-not-working-on-windows-10\/\",\"name\":\"[Fixed] Wireless Mouse Not Working on Windows 10\/11 - 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