{"id":12577,"date":"2019-03-09T16:22:09","date_gmt":"2019-03-09T08:22:09","guid":{"rendered":"https:\/\/www.drivereasy.com\/?post_type=help55&#038;p=12577"},"modified":"2025-06-03T16:43:18","modified_gmt":"2025-06-03T08:43:18","slug":"feedback","status":"publish","type":"help55","link":"https:\/\/www.drivereasy.com\/help55\/feedback\/","title":{"rendered":"Technical Support for the Pro version of Driver Easy"},"content":{"rendered":"\n<p><strong>The Pro version of Driver Easy comes with full technical support. If you have any question about or any issue with Driver Easy Pro, you can send feedback to us. <\/strong>You&#8217;ll be able to send us not just text messages but files as well.<\/p>\n\n\n\n<div class=\"schema-how-to wp-block-yoast-how-to-block\"><p class=\"schema-how-to-description\"><strong> To send feedback to us:<\/strong><\/p> <ol class=\"schema-how-to-steps\"><li class=\"schema-how-to-step\" id=\"how-to-step-1579697713725\"><strong class=\"schema-how-to-step-name\"><\/strong> <p class=\"schema-how-to-step-text\">Launch Driver Easy, then click <strong>Feedback<\/strong> in the upper-right corner.<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"660\" class=\"wp-image-198358\" style=\"width: 1000px;\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback.jpg 1000w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback-600x396.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback-150x99.jpg 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1579697643598\"><strong class=\"schema-how-to-step-name\"><\/strong> <p class=\"schema-how-to-step-text\">Fill in the form. Please tell us\u00a0<strong>what problem(s) you\u2019re having with Driver Easy<\/strong>\u00a0and\u00a0<strong>what you did before and after the problem in detail<\/strong>. If you got any error message, a screenshot of the error would be greatly appreciated. You can click\u00a0<strong>Attach file<\/strong>\u00a0to upload the screenshot. <br \/><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"646\" class=\"wp-image-198360\" style=\"width: 1000px;\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback-attach.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback-attach.jpg 960w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback-attach-600x388.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback-attach-150x97.jpg 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><br \/><br \/><strong>Note:<\/strong> If you are not sure how to take a screenshot, the following link may help.\u00a0<a href=\"https:\/\/www.drivereasy.com\/knowledge\/how-to-take-a-screenshot-for-windows-users\" rel=\"noreferrer noopener\" target=\"_blank\">https:\/\/www.drivereasy.com\/knowledge\/how-to-take-a-screenshot-for-windows-users<\/a> <\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1706152385828\"><strong class=\"schema-how-to-step-name\"><\/strong> <p class=\"schema-how-to-step-text\">Once you complete the form, click <strong>Submit<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"646\" class=\"wp-image-198361\" style=\"width: 1000px;\" src=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback-submit.jpg\" alt=\"\" srcset=\"https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback-submit.jpg 960w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback-submit-600x388.jpg 600w, https:\/\/images.drivereasy.com\/wp-content\/uploads\/2019\/03\/de-7.0-feedback-submit-150x97.jpg 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p> <\/li><\/ol><\/div>\n\n\n\n<div class=\"note success\"><span>The system information of your PC helps our technician support team locate and analyze the problem on your PC faster and better. With the system information on your PC, we can provide quick and efficient service for Driver Easy Pro users. <\/span><\/div>\n","protected":false},"author":7,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","help55-category":[42447],"help55_tags":[],"class_list":["post-12577","help55","type-help55","status-publish","hentry","help55-category-feedback"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Technical Support for the Pro version of Driver Easy - Driver Easy<\/title>\n<meta name=\"description\" content=\"The Pro version of Driver Easy comes with full technical support. 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