{"id":115969,"date":"2020-05-06T15:01:12","date_gmt":"2020-05-06T07:01:12","guid":{"rendered":"https:\/\/www.drivereasy.com\/?page_id=115969"},"modified":"2026-03-11T18:17:24","modified_gmt":"2026-03-11T10:17:24","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/www.drivereasy.com\/tech-support\/","title":{"rendered":"Tech Support"},"content":{"rendered":"\n<div class=\"contact-subpage-block\">\n        <div class=\"contact-title\">\n            <h1>Tech Support<\/h1>\n        <\/div>\n        <div class=\"contact-subpage-content\">\n            <div class=\"tech-banner\">\n                <div class=\"tech-banner-img\">\n                    <img decoding=\"async\" src=\"\/wp-content\/themes\/drivereasy\/images\/contact-us\/Open_Driver_Easy.svg\" alt=\"\"\/>\n                <\/div>\n                <div class=\"tech-banner-info\">\n                    <h6><strong>We highly recommend using the Support feature in Driver Easy<\/strong>, which automatically collects debugging files to assist our developers in troubleshooting. Click Open Driver Easy to continue.<\/h6>\n                    <div class=\"tech-banner-btn-block\">\n                        <a href=\"drivereasy:\/\/feedback\">\n                            <div class=\"tech-banner-btn\">Open Driver Easy<\/div>\n                        <\/a>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"contact-divider\">\n            <div class=\"contact-divider-text\">\n                <h4>OR<\/h4>\n            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<p>If you prefer to reach out via our website, please use the form below or you could reach out manually to <a href=\"mailto:support@drivereasy.com\">support@drivereasy.com.<\/a><\/p>\n\n\n\n<p class=\"has-small-font-size\">Quick help: <strong><a href=\"https:\/\/www.drivereasy.com\/refund-request\/\" onclick=\"gtag('event', 'click', {'event_category': 'link', 'event_label': 'kbde-linkde-refund', 'value': 1, 'non_interaction': true });\" rel=\"dofollow noopener\" target=\"_self\">Request refund<\/a><\/strong> &amp; <strong><a href=\"https:\/\/www.drivereasy.com\/unsubscribe\/\" onclick=\"gtag('event', 'click', {'event_category': 'link', 'event_label': 'kbde-linkde-unsubscribe', 'value': 1, 'non_interaction': true });\" rel=\"dofollow noopener\" target=\"_self\">Cancel subscription<\/a><\/strong><\/p>\n\n\n\n<div class=\"note info\"><span>We aim to reply to all support requests <strong>within 2 business days<\/strong>.<\/span><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f116298-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"116298\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/115969#wpcf7-f116298-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"116298\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f116298-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"contact-subpage-block\">\n\t<div class=\"contact-name-input contact-subpage-input-block\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required contact-subpage-input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t\t<div class=\"contact-subpage-input-label\">\n\t\t\t<p>Your name *\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"input-wrapper contact-subpage-input-block\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input-form-email\" id=\"email-input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t\t<div class=\"contact-subpage-input-label\">\n\t\t\t<p>Your email address *\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<p><label class=\"email-tips-label\" for=\"email-input\">If you've purchased the product, please provide the<br \/>\nemail address on your receipt.<\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"contact-subpage-input-block\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required contact-subpage-input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t\t\t<\/p>\n\t\t\t<div class=\"contact-subpage-input-label\">\n\t\t\t\t<p>Your subject *\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"contact-subpage-input-block\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required contact-subpage-textarea\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t\t<div class=\"contact-subpage-input-label\">\n\t\t\t\t<p>Your message *\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-consent\" value=\"1\" checked=\"checked\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree to Driver Easy <a href=\"\/privacy-policy\/\"\n                target=\"_blank\">privacy policy<\/a>.*<\/span><\/label><\/span><\/span><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner contact-us-button\" type=\"submit\" value=\"Send\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tech Support We highly recommend using the Support feature in Driver Easy, which automatically collects debugging files to assist our developers in troubleshooting. Click Open Driver Easy to continue. Open Driver Easy OR If you prefer to reach out via our website, please use the form below or you could reach out manually to support@drivereasy.com. [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tempalte-contact-us-subpage.php","meta":{"footnotes":""},"class_list":["post-115969","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Tech Support - Driver Easy<\/title>\n<meta name=\"description\" content=\"Find support and customer service options to help with your computer issues. 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