{"id":107302,"date":"2019-12-04T13:54:50","date_gmt":"2019-12-04T05:54:50","guid":{"rendered":"https:\/\/www.drivereasy.com\/?page_id=107302"},"modified":"2024-07-19T10:48:17","modified_gmt":"2024-07-19T02:48:17","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.drivereasy.com\/refund-policy\/","title":{"rendered":"Driver Easy refund policy"},"content":{"rendered":"\n

Easeware values every customer, and we always aim to exceed customer expectations. We also want our customers to be able to buy with confidence. To this end, we offer a 30-day money-back guarantee.<\/p>\n\n\n\n

Our refund policy is only applicable to customers with a Home \/ Business Plan. Please note that the Computer Repair Shop License is NOT refundable.<\/span><\/div>\n\n\n\n

Money-back guarantee<\/h3>\n\n\n\n

If, for any reason, Driver Easy does not meet your expectations, and you request a refund<\/a> within 30 days of purchase, we will:<\/p>\n\n\n\n

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  1. Refund 100% of your purchase price for the current subscription period; <\/li>\n\n\n\n
  2. Cancel your ongoing subscription, if you chose auto-renew at checkout; and<\/li>\n\n\n\n
  3. Deactivate your Driver Easy license key.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

    Although we sometimes grant extensions for special cases, at our discretion, generally speaking, if you request a refund after 30 days have elapsed, no refund will be issued.<\/p>\n\n\n\n

    We do also reserve the right to refuse refund requests in certain (very rare) circumstances. For example, you can’t buy a new license every time you want to scan a computer, then get a refund immediately after. And you can’t buy a new license because you’ve run out of PCs on your existing license, then get a refund immediately after.<\/p>\n\n\n\n

    It’s all about fair use. We offer our money-back guarantee so you can buy and test Driver Easy Pro without risk, not so you can repeatedly use it for free.<\/p>\n\n\n\n

    How long will it take to receive your refund?<\/h3>\n\n\n\n

    We use 2Checkout to process Driver Easy purchases and refunds. This means 2Checkout\u2019s refund policy<\/a> determines the time it will take for you to receive your refund:<\/p>\n\n\n\n

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